Through the frigid responses from Fagali’l airport’s customers due to a lack of accommodations, the sun shined, creating a balmy experience that would cause an increase in customer acquisition and sustainability.
The Fagali’l airport started as a tiny airport that would only send customers to and from Saval’l. Owned by the Samoan government and Polynesian Airlines, due to the slippery influences of its grass airstrip from morning dew and rain, they decided to upgrade the airport’s airstrip to pavement.
Construction took place and the project was complete. The results turned out to look and work great, well at least that’s what the airport thought. The upgrade posed many concerns throughout the Fagali’l village according to tripadvisor.com.br. The pavement would make matters a lot noisier and would become a hazardous issue amongst the village. Because of such disturbance of vibrations, the airline was shut down until further notice.
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It was a few years later when the airline would re-open its doors with all hazardous concerns addressed. The village still had some disgust with the noise level, but the standards were met and so the airline business continued.
With re-opening, they would add a new flight destination to their line-up that would surely increase clientele and allow more tourist into the beautiful experiences of Apia according to youtube.com. Now, Pago Pago flights were able to fly into Fagali’l and vice versa. Pago Pago is the territorial capital of American Samoa.
Business got better, but when customers flew into the Fagali’l airport they were depleted of accommodations. Hotels and transportation was an issue, which lead to many unsatisfied customers who would later result in other airports for flying. Something had to be done, and so it was.
The Fagali’l airport would surround itself with many hotels of various price ranges. Customers are now able to get a room for as low as $49 per month. Shuttle services became available and so customers were back and growing. The Fagali’l airport would make the necessary adjustments and keep from having to close its doors.
The Fagali’l airport overcame the odds, twice, and now, in business, has a plentiful flow of customers and is steady making valuable progress to this day.
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